![]() The Ultimate Edition includes everything in the Enterprise edition plus advanced business intelligence, enhanced feature limits, and free 30-day trial period. Zoho CRM Ultimate Edition: $52 per user/month billed annually The Enterprise Edition includes all other plan features in addition to Zia AI, customer journey personalization, multi-user portals, advanced customization, and mobile app customization. Zoho CRM Enterprise Edition: $40 per user/month billed annually The Professional Edition includes all Standard edition features, as well as real-time customer notifications, process management, web form-to-ticket conversion, customer data validation, and inventory management. Zoho CRM Professional Edition: $23 per user/month billed annually The Standard Edition includes all features in the free edition and also lead scoring, workflow automation, multiple sales pipelines, bulk email sending, custom dashboards, and a custom look and feel. Zoho CRM Standard Edition: $14 per user/month billed annually It includes telephony, workflows, integrations, mobile apps, custom fields, and dashboards. The free edition includes up to three users and essential features like leads, documents, and mobile apps.īigin by Zoho CRM: $7 per user/month billed annuallyīigin is a pipeline-centric CRM solution for small businesses. Zoho CRM offers a free edition and several paid editions, billed either monthly or annually, that users can try for free for 15 days. ![]() Other features include process management, journey orchestration, performance management, and integration with other Zoho products and third-party apps. Analytics provide real-time reporting and insight by measuring sales trends, marketing campaigns, sales team performance, and other activities.Īn AI-powered assistant can help users manage and fetch their CRM data, take notes, make sales predictions, detect anomalies, and automate tasks. Zoho CRM provides tools such as quotes, invoices, and calendars to save the team time and effort in their day-to-day tasks. Users can customize layouts, components, views, and filters to easily find data. The Canvas feature allows companies to customize the look and feel of the CRM interface to meet specific brand requirements and preferences. It also has marketing automation features like customer segmentation, lead nurturing, and event management. It automates sales activities and workflows such as lead management, deal management, and contact management. Automation and CustomizationĪutomation in the Zoho CRM platform streamlines processes and functions, so users can spend more time with customers. The CRM software also includes feeds, team chat, notes, teammate and keyword tagging, and groups to foster team collaboration. They can get metrics to know how effective their communications are, and discover the best time and channel to reach out to them. Users also get real-time notifications when customers interact with the business. Customer portals allow prospects to view products and make purchasing decisions. Users can communicate via telephone, email, live chat, and social media. ![]() Zoho CRM lets users connect to prospects, leads, and customers across channels. Zoho CRM : Features and Strengths Omnichannel Communication Best Project Management Huts & Articles for 2023.Best Human Resources Management Software.Best Agile & Scrum Project Management Software.Best Billing & Invoicing Management Software.Best Project Portfolio Management Software.
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